Doc's eBay Motors Sucks Blog

eBay VPP & AIA Stalling Car Buyers No Title Claim

Another Crappy Car Deal On eBay Motors. Buyer receives car but does not receive it’s title.

Buyer files claim with eBay Vehicle Purchase Protection for a covered claim. It’s been nearly four months since buying the car. eBay and their insurer Auction Insurance Agency of Birmingham AL is stalling the claim. This is another crappy deal that’s killing the last tiny bit of credibility and trust the motors website once had.

From the eBay Motors Discussion Board: I purchased a vehicle off ebay in early Dec 2014, received the vehicle but never got a legal title or registration from the seller 5588larry (who is now suspended on ebay) rendering the vehicle illegal in my state as my state’s Dept of Motor Vehicles requires paperwork from the vehicle’s actual owner stating it was a legal sale. The seller 5588larry has done this to other seller’s according to the feedback being reported on ebay. I attempted to add my feedback, but ebay’s suspension of seller 5588larry prevents me from doing so.

In Jan 2015 I filed a claim under ebay’s Vehicle Purchase Protection Program (VPP), administered by Auction Insurance Agency in Birmingham, AL for over $6000 and as of the first week of April 2015 (four months after the sale) all I get from ebay and Auction Insurance Agency is delays and non-payment. ebay says under its VPP description on its website that you nomally get reimbursement within 45 days from the date you file a claim, but in my case it’s been nearly 75 days even though the claim was approved by the VPP Administrator.

WARNINGS:

(1) avoid ebay and its useless VPP
(2) avoid ebay seller 5588larry — there are other victims listed in that seller’s feedback

Now I’m in the process of getting my lawyers in Va Beach to file suits against all parties – ebay, its agent Auction Insurance Agency, and the seller 5588larry above.

In addition I’ve filed fraud complaints with the FBI, the Internet Fraud Complaint Center, and the FTC. My lawyers are also preparing letters to the respective attorneys generals in the states involved.

You see it’s like this. eBay CEO John Donahoe does not have to compete with Amazon.com because amazon does not sell used cars.

It’s my personal opinion from 11 years witnessing some of the carnage that car buyers and sellers go through on eBay Motors. All John Donahoe cares about regarding eBay Motors is the bottom line it brings in each quarter.

It’s really that obvious to anyone that knows the car business, and has been around eBay Motors as long as i have. 🙄

Oh Well.. Just my two cents worth as usual. 😉

Former eBay Motors PowerSeller and retired licensed Florida used car dealer with over 40 years experience in the business blogs about eBay. He shares helpful advice for motor vehicle buyers and sellers. Have questions or need help? Ask Doc!

3 Comments

  1. Doc

    John Donahoe has trashed the best car buying venue on the net. This is just another nail in eBay Motors coffin.

    Maybe Amazon will start selling used cars so eBay is forced to clean the data dump up to compete. As it is now all the execs care about is the bottom line every quarter.

    If you get ripped off on a car deal John Donahoe could care less. God help PayPal when he puts his destructive innovation to work on it!

    Reply
  2. Michael McFarland

    I am in the same situation. I purchased a vehicle on eBay on 2/4/2017. The seller refused to ship the car until 2/22/2017. He kept making excuses. Then, he forgot to send the title. I filed a claim because it was March 10th and I still had no title!

    March 17, 2016 the title arrived. I took it to the DMV and they said the seller never registered the car so therefore the title was not valid. He had hand written his name on it and never registered it. The seller bought the car in December of 2016 on the 20th. eBay said it is perfectly normal for sellers to not title vehicles they plan to sell. The law says differently.

    This man could have bought this vehicle for cash from the dealer, ran someone over, sold Chinese women, transported drugs, robbed a bank, who knows, with this car and then sold the car out of state to avoid being discovered. This is tax evasion as well.

    If this car was involved in a crime, I now have it in my garage and could be charged. How stupid is eBay telling me that it is out of their hands because I have a title to the car even if it is not valid? They told me to purchase a bond! Now I am out over $4,000 with a car that I cannot drive!

    Reply
    1. Doc (Post author)

      Unfortunately since you received a title but can not transfer it, your stuck like Chuck.

      This is eBay Motors Vehicle Purchase Protection Curbstoner Exclusion!
      They know unlicensed car dealers are peddling open title vehicles, and this exclusion covers their ass.

      Section 13 of the Not Covered section reads:
      Receiving a title that is not signed, is improperly assigned, or receiving a title but not being able to register the vehicle (unless you are unable to register the vehicle due to an undisclosed lien against its title).

      Sorry to hear about this problem. We advise vehicle shoppers online to request a fax or email attach of bots sides of the title, and a copy of the sellers photo ID, this is undeniable proof it’s the sellers vehicle to sell.

      Reply

Leave a Comment

Your email address will not be published.